Client care
Shipping & delivery
Every order is checked, pressed and wrapped by hand in our atelier before it leaves us.
Rates and delivery times
Rates are shown in each country’s currency. Complimentary delivery applies automatically at checkout once your order reaches the threshold.
| Destination | Service | Delivery | Rate |
|---|---|---|---|
| Pakistan | Standard delivery | 3 to 5 working days | Rs 250Free over Rs 7,500 |
| Express delivery | 1 to 2 working days | Rs 600 | |
| United States | Standard | 5 to 8 working days | $15Free over $250 |
| Express (DHL) | 2 to 4 working days | $35 | |
| United Kingdom | Standard | 5 to 7 working days | £12Free over £200 |
| Express (DHL) | 2 to 3 working days | £25 | |
| Canada | Express (DHL) | 4 to 7 working days | $30Free over $350 |
| Australia | Express (DHL) | 5 to 8 working days | $45Free over $450 |
Dispatch
Ready-to-wear pieces are dispatched within 1 to 2 working days. Made-to-measure and bridal pieces are made to order; the expected date is shown on the product page and confirmed by email.
Duties and taxes
In the UK, prices include VAT. For the United States, Canada and Australia, an estimate of taxes and duties is shown at checkout. In Pakistan, prices include all taxes.
Tracking
Once your order ships you will receive an email with a tracking link. If anything looks wrong, contact client care and we will look into it the same day.
